Date Posted: 2012/05/31 14:31:33Ref. JB1792024 Report Abuse
•Role is responsible to accomplish the Premier acquisition targets for increasing our customer’s base, General Insurance & Mortgage products to the mass affluent segment in UAE market.
•Establish, build and manage business relationships with mass affluent segment, Target well heeled market to increase Premier/Premier Life proposition market share and contribution to overall Consumer Bank contribution.
•Solicit funded Premier accounts which can be later utilized by our CB Relationship Managers to cross sell them fee based products such as Insurance and Investments for revenue generation.
•Identify and target the mass affluent segments to expand the base of corporate segment to market Premier product proposition.
•Effectively market the Premier product proposition to ensure enhancement of brand and customer service.
•Sales Target Achievement: Achieve sales volume by sourcing corporate customers for products as per the agreed sales targets, Maintain an on-going list of customers in the pipe-line with clear products being sold, Establish and develop sales opportunities to meet the client’s needs.
•Manage and deepen relationship: Manage existing major account relationships at the senior most level to ensure penetration and deepen the relationship for Liability payroll solutions and cross-sell opportunities through execution of an effective sales process.
•Leverage Corporate Banking Relationships: Work in close coordination with CB Relationship Managers to leverage the existing Barclays Bank relationship and market BAW proposition to strengthen business relationship with existing relationships
•Customer Service to BAW relationships: Hands on relationship management to ensure effective and timely delivery of bank’s products & services through proactive interaction across the bank to attain desired levels of customer satisfaction.
•New Company Listings: Identify and propose for listing of new companies & industry segments for enhancing the business performance.
•Process Management: Recommendations to management for process improvement through analysis of problems on products & processes to improve efficiency of BAW department
•Market Analysis: Provide competition market analysis and close tracking of competitive actions to ensure competitiveness of BAW product proposition
•Adherence to processes: Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank local requirements.
•Self Developmental Programs: Pursue your own development to increase personal effectiveness, acknowledging strengths and areas for development
•Accountable for overall achievement of Retail performance objectives for the team
•Employee Satisfaction
•Customer experience
•Sales growth and income contribution
•Costs performance
•Ensure enrolling yourself in training programs for product and service to maintain high levels of awareness on the various initiatives in the bank.
•Ensure that merchandising materials are displayed in accordance with guidelines, monitor stock levels and feedback requirements to Merchandising Co-coordinator. Brief staff on promotional and product launches; provide regular feedback on sales performance.
•Overall responsibility for day-to-day management of marketing and sales teams for which responsibility is assigned.
•To ensure compliance with all laid down policies and processes for assigned teams.
•General oversight responsibility over day-to-day office management/administration.
•Responsibility for reporting/escalating any serious risks or breach of rules to SSC Head
•Main contact point between Barclays and all Outsourced staff.
Personal Attributes:
•Meeting customers needs
•Business awareness
•Business development
•Managing Relationships
•Innovative
•Analysis and judgment
•Inspiring business performance
•Achieving business performance
•Managing & developing yourself
•Setting business direction
•Personal Organization
•Adaptability
•Decision making
•Team results
Skills required undertaking the role:
•Understanding of Basic Banking
•Relationship management skills
•Effective Communications skills
•People management skills
Training likely to assist effectiveness in the role, and which may have been completed prior to undertaking this role:
•Leadership skills
•Negotiating & Sales skills
•Effective Communication
Additional details of exceptional aspects of the demands of the role:
•Ability to work under pressure and stringent deadlines
•Team player
Other requirements specific to the role:
•Banking experience (Optional)
•Been in a similar client facing and team management role
Career Level:Mid Career Years of Experience:Min: 1 Max: 5 Residence Location:United Arab Emirates Gender:Unspecified Nationality:Unspecified Degree:Unspecified Date Posted: 2012/05/31 14:31:33
Ref. JB1792024 Report Abuse
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